Accessibility

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Accessibility for all

At Affinity Devon, we strive to create a welcoming and inclusive experience for everyone, regardless of abilities or disabilities. We believe that shopping should be an enjoyable and accessible experience for all, and we are committed to making our website and physical space as accessible as possible.

We are constantly learning and working to improve our accessibility. We welcome your feedback and suggestions on how we can further enhance your experience.

Here are just a few ways we make your visit effortless:

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Shops All On One Level

No stairs or escalators to navigate, just smooth sailing from store to store.

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Blue Badge Parking

Dedicated disabled parking bays conveniently located close to our entrances.

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Free Wheelchair Hire

Complimentary wheelchair hire to make your shopping trip a breeze.

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Sensory 'borrow' Bags

Available to use during your visit to make shopping more comfortable, for those who can find centres stressful.

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Sunflower Lanyard

A discreet way of letting others know that you have an invisible disability. Lanyards can be collected from the Centre Management Office

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Visual Accessibility Guide

We have developed a visual and sensory shopping guide to support individuals with autism spectrum conditions, sensory and additional needs and their parents/carers, during their visit to the Centre. VIEW HERE.

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Accessible Restrooms

Spacious and well-equipped restrooms in our toilet block.

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Clear Signage

Easy-to-read signs with large fonts and contrasting colours to help you find your way.

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We are Dementia Friends

All of our Centre Management Team have been trained to understand issues that face people living with Dementia. We are happy to assist in any way we can during your visit.

Wide Aisles and Corridors

Plenty of space to move around freely, whether you're using a mobility aid or simply browsing with bags.

Seating Areas

There are numerous well-spaced seating areas throughout the shopping centre for those who need to rest or take a break.

Automatic Doors

All 3 of our entrances have automatic doors installed for ease of access.

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Changing Places Facility

Unfortunately, Affinity Devon does not currently have a dedicated Changing Places facility on-site. However, we understand the importance of accessible amenities for everyone and are committed to providing alternative solutions for visitors who require them.

Atlantic Racquet Centre is located less than 1 mile from the centre, and they have a Changing Places Facility available for members of the public to use, even if they are not intending to use the facilities at the centre.

Find out more

You can view our Website Accessibility Statement HERE.